FAQS

How can I make a return?
If an item is received damaged on arrival, please provide a photograph to info@onespiritlifestyle.com. After an approval, a shipping label will be provided to have the items returned for a refund or exchange. All other returns will be shipped back to the return address with all shipping fees covered by the buyers’ expense. We will accept all shipping return with 14 days of the shipment date. Any returns past 14 days will be denied. Before returns are conducted, a notice must be sent via email as returns can only be valid if the remaining order balance exceeds or meets the minimum quantity/purchase.
 
Please send returns to:
 
One Spirit Lifestyle
ATTN: Returns Department
9905 Painter Ave.
Suite K
Whittier, CA 90605
 
For more information, please refer to Returns
How long does it take to ship an order?
After an order has been confirmed and payment is captured, please allocate a standard shipping time of 5-7 business days unless an alternate shipping methods has been selected by the buyer.
 
Are the clothing sizes true-to-size?
Please refer to our sizing charts made available here. All of our apparel fits true-to-size and provides optimum stretch with the help of the spandex blend fabric!
 
What forms of payment do you offer?
Currently we are only accepting payments made via credit card. We apologize for any inconveniences this may cause.

Do you ship internationally?
Unfortunately we only ship within the United States, including Hawaii and Alaska.

How do we wash the garments?
Although there is not a strict way to wash our garments, we recommend machine wash cold and gentle tumble dry for your convenience. Our garments can also be hand washed and air dried, however, we ask that you do not use a stiff brush when hand washing.